Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
How We Collect Your Data
We collect different types of information to provide and improve our services. Here's what we collect and why.
Account Information
Basic details needed to create and manage your account.
- Name and contact details
- Login credentials
- Profile preferences
- Account settings
Usage Data
Information about how you interact with our services.
- Tips and earnings
- Shift patterns
- Performance metrics
- App interactions
Analytics Data
Data that helps us improve our services.
- Feature usage
- App performance
- Error reports
- User feedback
Security Data
Information that keeps your account secure.
- Device information
- Login history
- Security preferences
- Authentication data
We only collect information that's necessary to provide you with the best possible service. Your privacy and security are our top priorities.
How We Use Your Data
We use your data responsibly and transparently to provide you with the best possible service. Here's how we put your information to work.
Service Improvement
How we use data to enhance your experience.
- Performance optimization
- Feature development
- User experience enhancement
- Service personalization
Analytics & Insights
Understanding patterns to serve you better.
- Earnings analysis
- Trend identification
- Performance tracking
- Goal achievement
Service Delivery
Ensuring smooth operation of core features.
- Account management
- Payment processing
- Support services
- Communication delivery
Platform Operations
Maintaining and securing our platform.
- System maintenance
- Security monitoring
- Error prevention
- Performance monitoring
How We Protect Your Data
We employ industry-leading security measures and follow best practices to ensure your data remains safe and protected.
Data Protection
Enterprise-grade encryption for all stored and transmitted data
- End-to-end encryption
- Secure data storage
- Regular backups
Access Control
Strict access controls and authentication measures
- Multi-factor authentication
- Role-based access
- Session management
Monitoring
24/7 security monitoring and threat detection
- Real-time monitoring
- Intrusion detection
- Audit logging
Infrastructure
Secure cloud infrastructure with redundancy
- SOC 2 compliance
- DDoS protection
- High availability
Compliance
Adherence to international security standards
- GDPR compliance
- ISO 27001
- Regular audits
Policies
Comprehensive security policies and procedures
- Incident response
- Data retention
- Security training
SMS Invites and Data Usage
Information about how we collect and use phone numbers for SMS invitations. This section was last updated on April 9, 2025.
Tipkeepr collects phone numbers provided by users to send SMS invites to coworkers via our mobile app. We use Twilio, a third-party service provider, to facilitate SMS delivery.
By providing a phone number, you confirm that you have the recipient's consent to receive SMS invites from Tipkeepr. Recipients can opt out by replying 'STOP' to any message.
We do not share SMS opt-in or consent data with third parties for purposes unrelated to this service. We share phone numbers with Twilio solely to send SMS invites, and Twilio is contractually obligated to use this data only for providing SMS services on our behalf.
We retain phone numbers only as long as necessary to send the invite and comply with legal obligations, using industry-standard security measures to protect this data.
You can request to access, correct, or delete your data by contacting us at support@tipkeepr.com.
Your Data Rights
You have complete control over your personal data. We ensure transparency and provide you with tools to manage your information.
Right to Access
You can request access to your personal data and obtain information about how we process it.
View My DataRight to Data Portability
You can request a copy of your data in a structured, commonly used format.
Export DataRight to Rectification
You can request corrections to your personal data if it is inaccurate or incomplete.
Update DataRight to Erasure
You can request deletion of your personal data under certain circumstances.
Delete DataRight to Object
You can object to the processing of your personal data for certain purposes.
Manage PreferencesRight to Restrict
You can request to temporarily restrict the processing of your data.
Restrict Processing